FREQUENTLY ASKED QUESTIONS (FAQs)
- Does K. D. Crafts sell directly to the end customer?
No, we do not sell 1-1 pieces. K. D. Crafts is a manufacturing unit that makes products in bulk on order only. We do not have any stores for selling a 1-1 piece.
- Does K. D. Crafts have an online store?
K.D. Crafts does not have any online store. This website is for our wholesale B2B clients. You can view our designs in our online gallery and find out more about us, and our terms and conditions on this website. To place an order, you will have to contact us through email or phone.
- How do I care for my K. D. Crafts marble product?
Marble is a fragile stone, so please treat your marble product with love and care as it can break. Do not put too much pressure on it or wash it repeatedly. Just wipe it clean using dishwashing detergent, and pat it to dry immediately.
- Do K. D. Crafts marble products easily stain?
Most of our products are designed for use in the kitchen, which is why we try our best to ensure that they are stain and damage resistant. However, marble is a natural, porous stone that is prone to stains. This means that you should not leave water or any other liquid on it for long as it will soak in and leave stains. Please keep in mind that acidic or oily products and strong pigments such as vinegar, turmeric, and cumin can dull or stain your marble. But don’t worry; these stains won’t affect the quality of your marble product!
- What should I do if I have marked my marble piece?
If you mark your piece accidentally, we recommend that you clean it with dishwashing detergent and warm water. If the stain doesn’t come off, then let it be. We do not advise any other home remedies; you can try them at your own risk. But don’t stress it too much, as stains are proof of the fact that your marble piece is coming in handy!